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1. Organizer and Technical Service Provider
Miles & More GmbH, Flughafen Frankfurt Tor 21, Airportring, Geb. 322, 60546 Frankfurt am Main, Germany (hereinafter referred to as the “Organizer” or “Miles & More”), is organizing the “Wings Play” campaign in the Uptrip App.
The technical implementation and operation of the Wings Play game and its leaderboard are carried out in cooperation with:
LiveWall Group B.V.
Stationsstraat 5
5038 EA Tilburg
The Netherlands
(hereinafter referred to as “LiveWall”).
LiveWall provides the technical infrastructure required to operate the Game, record participation and scores, and facilitate the leaderboard functionality.
Miles & More is the sole organizer of the campaign. LiveWall acts as the technical service provider for the Game. Eurowings provides the prizes described in Section 8 and is involved in their fulfilment.
Apple Inc. and Google LLC are neither organizers nor partners or sponsors of the campaign.
2. Promotion Period
The “Wings Play” campaign is organized as a monthly competition.
The Oktober 2026 competition period will take place from 1 Oktober 2026 (00:00 CET) until 31 Oktober 2026 (23:59 CET) (the “Promotion Period”).
At the end of the Promotion Period, the leaderboard will be finalized. Scores achieved during the Promotion Period will not be carried over into any subsequent competition period.
The prizes available through Wings Play may vary between competition periods. The prizes applicable to the respective competition period will be communicated in the Uptrip App.
These Terms & Conditions apply to the Oktober 2026 competition period unless expressly stated otherwise.
3. Eligibility
a) Persons who are at least 18 years of age at the time of participation and who are resident in a Member State of the European Union are eligible to participate.
b) Employees of the Lufthansa Group and their immediate family members are excluded from participation.
c) The Organizer reserves the right to exclude participants from participation for good cause. Any prizes or rewards already awarded may be reclaimed in such cases.
d) Participation is free of charge. No purchase of goods or services is required to participate in the Game or to receive a weekly card reward. Any costs incurred in connection with participation, in particular internet or mobile data charges, shall be borne by the participant.
4. Participation and Requirements
a) Participation takes place via the Uptrip App.
b) In order to participate, the participant must:
be at least 18 years of age;
be resident in a Member State of the European Union;
have an Uptrip account and be logged into this account at the time of participation;
participate during the applicable Promotion Period; and
access and play the “Wings Play” game through the designated campaign entry point in the Uptrip App.
c) Each participant may play the Game multiple times during the Promotion Period.
d) Each Uptrip account may participate in the monthly leaderboard only once. Where a participant plays multiple games, the participant's highest valid score achieved during the Promotion Period will be used for the leaderboard.
e) Participation through multiple Uptrip accounts for the purpose of increasing a participant's chances of winning or obtaining additional rewards is not permitted.
f) By participating, the participant accepts these Terms & Conditions and confirms that they have read the applicable privacy notices.
5. Participation Process
a) The participant accesses “Wings Play” through the designated campaign entry point in the Uptrip App.
b) Participation requires an Uptrip account. Participants who are not logged in must first log in or register for an Uptrip account.
c) The Wings Play game is technically provided and operated in cooperation with LiveWall.
d) The participant can then start the Wings Play mini game.
e) During the Game, the participant can achieve a score based on their performance.
f) After completion of a game, the achieved score will be recorded for the participant through the technical infrastructure provided by LiveWall.
g) Participants may replay the Game during the Promotion Period in order to improve their score.
h) The participant's highest valid score achieved during the Promotion Period will determine their position on the Wings Play leaderboard.
i) The score achieved in the Game affects only the participant's position on the leaderboard and their eligibility for the monthly leaderboard prizes. It does not affect the participant's entitlement to the weekly card reward described in Section 6.
6. Weekly Uptrip Card Reward
a) Participants may receive one digital Uptrip card per week by playing Wings Play.
b) The reward is a digital Uptrip card that is not classified as an “Original” card within the Uptrip App.
c) A participant becomes eligible for the weekly card reward after completing at least one valid game during the respective week.
d) The card reward is independent of the score achieved in the Game. No minimum score or particular level of skill is required.
e) Each participant may receive a maximum of one such card reward per week, irrespective of the number of games played during that week.
f) Playing the Game additional times during the same week does not create an entitlement to additional weekly card rewards.
g) The card will be credited directly to the participant's card inventory in the Uptrip App.
h) The specific card awarded is determined by the Organizer. Participants have no entitlement to select a particular card design.
i) The weekly card reward has no cash value and cannot be exchanged for cash or another reward.
j) Eligibility for the weekly card reward resets for each new campaign week during which Wings Play is available.
7. Leaderboard
a) A leaderboard will be created for participants in Wings Play based on the scores achieved during the Promotion Period.
b) Participants will be ranked according to their highest valid score achieved during the Promotion Period, with the highest score occupying first place.
c) Only scores legitimately achieved through the intended use of the Game will be considered.
d) The leaderboard is technically operated by LiveWall on behalf of Miles & More.
e) For the purpose of operating and displaying the leaderboard, Miles & More shares the participant's first name and the first letter of their surname with LiveWall. LiveWall also processes the participation and score information required to determine and display the participant's leaderboard position.
f) To limit the identifiability of participants, no full surname will be displayed on the leaderboard. The leaderboard will display only the participant's first name and the first letter of their surname together with the relevant leaderboard information.
g) Participants acknowledge that their leaderboard position may change throughout the Promotion Period as other participants achieve higher scores.
h) The leaderboard displayed during the Promotion Period is provisional. The final leaderboard will be determined after the end of the Promotion Period and after any necessary verification of scores and participant eligibility.
i) In the event that two or more participants achieve the same score, the participant who first achieved the respective score will be ranked higher.
8. Monthly Prizes
For the Oktober 2026 Promotion Period, the following prizes are provided by Eurowings:
Main Prize
1 × €500 Eurowings flight voucher
2nd Prize
9 × €50 Eurowings flight voucher per winner
Those will be raffled among all users that surpass 100.000 Points in the game this month.
The Eurowings flight vouchers are valid until and including 31 October 2029.
The redemption and use of the Eurowings flight vouchers are subject to the applicable Eurowings voucher and booking conditions.
Prizes applicable to any subsequent competition periods may differ. The applicable prizes will be communicated in the Uptrip App for the respective competition period.
Participation in one competition period does not create an entitlement to participate in, or receive a prize from, another competition period.
9. Score Verification, Manipulation and Disqualification
a) The Organizer reserves the right to verify scores, participation data and other information relating to participation before confirming the final leaderboard and awarding prizes.
b) Only scores generated through the intended functionality of the Wings Play game will be considered valid.
c) The use of bots, scripts, automated tools, modified clients, exploits or other methods intended to manipulate, automate, circumvent or otherwise interfere with the Game or its scoring system is prohibited.
d) Participation through multiple accounts or any other attempt to obtain additional weekly rewards or improve a participant's chances of winning contrary to these Terms & Conditions is prohibited.
e) The Organizer reserves the right to exclude a participant and invalidate individual scores or all scores of a participant if there is reasonable evidence of fraud, manipulation, cheating, technical exploitation or any other conduct contrary to these Terms & Conditions or the principle of fair participation.
f) Disqualified participants lose any entitlement to a monthly leaderboard prize and may also lose entitlement to weekly card rewards obtained as a result of prohibited conduct.
g) Technical errors, display errors, system malfunctions, unintended game behaviour or incorrect leaderboard information do not in themselves create an entitlement to a prize or reward.
h) The Organizer's determination of the final valid leaderboard shall be decisive, subject to applicable law.
10. Prize Notification and Fulfilment
a) Following the end of the Promotion Period and verification of the final leaderboard, the winners of the monthly leaderboard prizes will be informed through the Uptrip App and/or by email.
b) The Organizer may request information reasonably necessary to verify a winner's eligibility and fulfil the respective prize.
c) For the purpose of processing and fulfilling the Eurowings flight voucher prizes, the personal data of the eligible winners required for prize fulfilment will be transferred to Eurowings.
d) Eurowings will process the relevant winner information for the purpose of administering and providing the respective Eurowings flight voucher.
e) Winners are responsible for ensuring that the information associated with their Uptrip account and any additional information provided for prize fulfilment is complete and correct.
f) If a winner cannot be contacted, does not provide information required for prize fulfilment within a reasonable period specified by the Organizer, or is subsequently found not to meet the eligibility requirements, the prize claim may be forfeited.
g) In such a case, the Organizer reserves the right to award the respective prize to the next eligible participant on the final leaderboard.
11. Prize and Reward Conditions
a) Unless expressly stated otherwise, prizes are personal and non-transferable.
b) Prizes and weekly card rewards cannot be paid out in cash or exchanged.
c) Resale or commercial use of prizes is prohibited.
d) The Organizer reserves the right to replace a prize with a prize of equal value if the originally specified prize is unavailable for reasons beyond the Organizer's reasonable control.
e) The Eurowings flight vouchers are valid until and including 31 October 2029. Any remaining value or entitlement after the expiry date will lapse, subject to the applicable Eurowings voucher conditions.
f) The use and redemption of the Eurowings flight vouchers are additionally subject to the applicable terms and conditions of Eurowings.
g) Receiving a weekly Uptrip card reward does not affect a participant's eligibility to win a monthly leaderboard prize.
h) Winning a monthly leaderboard prize does not affect any weekly card rewards legitimately received during the Promotion Period.
12. Data Protection
Miles & More processes personal data for the purpose of conducting the Wings Play campaign, enabling participation in the Game, operating the leaderboard, verifying participation and administering prizes and rewards.
This may include, in particular:
first name;
last name;
email address;
Uptrip user ID;
game participation information;
scores achieved;
leaderboard position; and
information relating to prizes or rewards received.
Processing by LiveWall
The technical implementation and operation of the Wings Play game and leaderboard are carried out in cooperation with:
LiveWall Group B.V.
Stationsstraat 5
5038 EA Tilburg
The Netherlands
For the purpose of technically providing the Game and facilitating the leaderboard, Miles & More shares the participant's first name and the first letter of their surname with LiveWall.
LiveWall also processes the game participation and score information required to operate the Game, determine leaderboard positions and display the leaderboard.
The personal information displayed on the leaderboard is limited to the participant's first name and the first letter of their surname. The participant's full surname will not be displayed for this purpose.
LiveWall processes the relevant information only to the extent necessary for the technical provision and operation of Wings Play and its leaderboard.
Processing for Prize Fulfilment by Eurowings
For participants who qualify for one of the Eurowings flight voucher prizes, the personal data required to process and fulfil the respective prize will be transferred to Eurowings.
Eurowings will receive and process only the personal data necessary for the administration and provision of the respective prize.
Where otherwise necessary for campaign or prize fulfilment, personal data may also be transferred to service providers appointed to support the administration or fulfilment of the campaign.
Personal data will only be transferred and processed to the extent necessary to conduct the campaign and administer the respective prizes and rewards.
The legal basis for the processing of personal data shall be determined in accordance with applicable data protection laws.
Further information regarding the processing of personal data and the rights of participants can be found in the applicable Uptrip privacy notices.
13. Amendments and Termination
Miles & More reserves the right to amend these Terms & Conditions where necessary.
Should any provision of these Terms & Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
Miles & More further reserves the right to suspend, modify or terminate the campaign at any time if circumstances beyond its reasonable control make this necessary or if the proper conduct of the campaign can otherwise not be guaranteed.
Where reasonably possible, changes will not affect prizes or rewards that participants have already validly earned prior to such amendment, suspension or termination.
14. Liability
Miles & More shall only be liable for damages arising in connection with participation in the campaign in cases of intent or gross negligence.
This limitation of liability shall not apply to liability for injury to life, body or health or to liability arising from the breach of essential contractual obligations.
15. Miscellaneous
These Terms & Conditions shall be governed exclusively by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
Legal recourse is excluded.
Any taxes arising in connection with a prize shall be the sole responsibility of the winner and must be declared to the competent tax authorities where applicable.
For questions regarding Wings Play or these Terms & Conditions, participants may contact Uptrip customer support through the contact options provided in the Uptrip App.
