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1. Organiser
Miles & More GmbH, MAC Main Airport Center, Unterschweinstiege 8, 60549 Frankfurt/Main, Germany (hereinafter referred to as the “Organizer” or “MMG”), is holding a competition (hereinafter referred to as the “Competition”) in the Uptrip app (hereinafter referred to as the ‘App’ or “Uptrip”) during the specified period. The organizer of the competition is exclusively Miles & More. Apple Inc. or Google Inc. are neither the organizer, executing party nor sponsor of the competition.
2. Competitional period and participation
The competitional period begins on June 10, 2025 (12:00 p.m. CET) and ends on July 13, 2025 (11:59 p.m. CET).
3. Eligibility, implementation and management
a. All Uptrip users can take part in the competition providing they reached the age of 18 at the time of participation, have their place of residence in the European Union, and have not been excluded from taking part in accordance with the conditions specified below, or by MMG.
b. Lufthansa Group employees and their relatives are excluded from taking part.
c. MMG is entitled to exclude individual participants with just cause. In such cases, if necessary, prizes may be retroactively disallowed and recalled.
d. Participation in the competition is free of charge. The chance of winning and participation are independent of the purchase of goods or services. Participants are responsible for any costs incurred for participation, such as internet connection or mobile phone charges.
e. To take part in the competition and the prize draw, Uptrip users must complete the Eurowings Dubai Magic collection in the Uptrip app. A Eurowings airline card, any Eurowings airplane card and any airport card in Germany are required to complete the Eurowings Dubai Magic collection. The collection can only be completed once per user. The winners will be drawn at random from all registered participants who have completed the collection. The prize draw will take place after the end of the competition/campaign. The winners will be informed by MMG by email by latest July 16, 2025. The winners have until July 31, 2025 (23:59 CET) to accept the prize. If the prize is not bindingly accepted in writing (e.g. via e-mail) by July 31, 2025 (11:59 p.m. CET), the respective prize will be forfeited and successors will be appointed.
f. By taking part in the competition, participants accept these conditions of participation and confirm that they have read the data protection information.
4. Prize
A total of three flights (in words: three times), each consisting of two Eurowings Eco SMART return flights to Dubai, will be raffled off as part of the competition. One flight will be awarded to each winner, so that a total of three winners will be determined. The flights are valid for all direct Eurowings connections on the routes CGN-DWC, HAJ-DWC, STR-DWC, BER-DWC and BER-DXB (outbound and return flights included). Winners are free to choose their outbound and return flights (subject to availability) in the travel period between November 3 and December 14, 2025. The length of stay is freely selectable within the above-mentioned period. A hotel stay or other services at the destination are not part of the prize. Once the winners have been notified and confirmed by the winners, the winners must contact Uptrip (organizer) to request and book the desired flights, stating their full names (winner and travel partner), date of birth, contact information (email, phone/mobile number), travel period and the above-mentioned and available connections. The contact address corresponds to the e-mail address used to contact the winners. The booking must be made and confirmed by August 30, 2025 (23:59 CET), otherwise the claim will expire. There is no entitlement to a different prize. It is not possible to change or exchange the prize. Cash payment of the prize (even in part) or rebooking of the flight tickets is not possible. The prize entitlement is non-transferable and cannot be redeemed for vouchers or used separately. Resale or exchange is not permitted. In the unlikely event that the prize is unavailable, Eurowings Digital GmbH reserves the right to replace it with a prize of equal or greater value at its own discretion.
5. Data protection
As the organiser of the competition, MMG processes personal data in order to carry out and manage the competition. MMG collects the following personal data for this purpose: last name, first name, date of birth, Miles & More service card number, e-mail address.
The legal basis for processing is Art. 6(1)(1)(b) GDPR. Your data will be transmitted to Eurowings Digital GmbH in order to issue the flight tickets.
Your personal data will be erased as soon as it is no longer required for the purposes specified. However, if necessary, we must continue to store your data until the retention obligations and deadlines set by the legislator or supervisory authorities expire. These may derive from the German Commercial Code (Handelsgesetzbuch) and the German Tax Code (Abgabenordnung), and generally amount to six to ten years. We may also retain your data until the statutory limitation periods have expired (usually three years, but up to 30 years in some cases), providing this is necessary for establishing, exercising or defending legal claims. The relevant data is then routinely erased.
As the data subject, you can exercise the following rights where the respective statutory conditions exist: right to information, Art. 15 GDPR, right to rectification, Art. 16 GDPR, right to erasure (“right to be forgotten”), Art. 17 GDPR, right to restrict processing, Art. 18 GDPR, right to data portability, Art. 20 GDPR, and right to object, Art. 21 GDPR. Concerning the right to object, Art. 21 GDPR: for reasons arising from your specific situation, you have the right to object to the processing of your personal data at any time based on Art. 6(1)(1)(e) or (f) GDPR. We will then no longer process the personal data that concerns you, unless we can prove that there are compelling reasons for the processing that are worthy of protection and that outweigh your interests, rights and freedoms, or if the processing is used to enforce, exercise or defend legal claims. You can object to the processing of your personal data at any time. In order to exercise your rights, you may use our “GDPR - request for information” contact form at miles-and-more.com. So that we can process your application and identify you, please note that we will process your personal data in accordance with Art. 6(1)(c) GDPR. You also have the right to lodge a complaint with a supervisory authority, Art. 77 GDPR in conjunction with Section 19 of the Federal Data Protection Act (Bundesdatenschutzgesetz). If you have any questions about data protection at Miles & More, please contact the Group data protection officer (e.g. by post to Group Data Protection Officer, FRA CY, D-60546 Frankfurt am Main, Germany, or by email to datenschutz@dlh.de). You can find information about the processing of your personal data as part of the Miles & More programme or your use of the Miles & More programme website miles-and-more.com and/or the app at.
6. Changes to the terms and conditions of participation and termination of the competition
MMG reserves the right to amend the terms and conditions of participation at any time. If individual provisions of the terms and conditions of participation should be or become invalid, the validity of the remaining terms and conditions of participation shall remain unaffected. Furthermore, MMG reserves the right to terminate or suspend the competition at any time without prior notice. This applies in particular for any reasons that may disrupt or prevent the planned operation of the competition.
7. Limits of liability
MMG shall not be liable for any losses, in particular those which may arise as a result of errors, delays or interruptions when using the website; during transmission; in the event of disruption to technical systems and services; due to inaccurate content, the loss or deletion of data, viruses or in any other way in the course of participation, unless such losses are caused by MMG through wilful intent or gross negligence. The exclusions of liability stated above do not apply in the event of injury to life, physical injury or injury to health. Furthermore, the exclusions of liability do not apply in the case of the negligent infringement of duties which are essential to the fulfilment of the proper operation of the competition, the infringement of which compromises the achievement of the contractual purpose and on whose fulfilment participants may generally rely; in such cases, MMG is only liable for foreseeable losses typical to the contract.
8. Miscellaneous
These conditions of participation and the legal relationship between the participants and
Miles & More are subject exclusively to German law, excluding the UN Convention on Contracts for the International Sale of Goods. Legal recourse is excluded. We would like to point out that any winnings from this competition may be subject to income tax. Any taxes on winnings are to be borne by the winners themselves and paid to the relevant tax authority.
https://www.miles-and-more.com/de/en/general-information/help-and-contact.html
https://www.miles-and-more.com/de/en/general-information/privacy-statement.html
