Terms & Conditions for the “Playcation” Campaign

1. Organizer

Miles & More GmbH, Flughafen Frankfurt Tor 21, Airportring, Geb. 322, 60546 Frankfurt am Main, Germany (hereinafter referred to as the “Organizer” or “Miles & More”), is organizing the “Playcation” campaign in the Uptrip App.

Miles & More is the sole organizer of the campaign. Apple Inc. and Google LLC are neither organizers nor partners or sponsors of the campaign.

2. Promotion Period

The “Playcation” campaign is organized in monthly competition periods.

The September 2026 competition period will take place from 1 September 2026 (00:00 CET) until 30 September 2026 (23:59 CET) (the “Promotion Period”).

At the end of each monthly competition period, the leaderboard will be finalized and a new monthly competition period may begin. Scores from one monthly competition period will not be carried over into the following month.

The main prize available through Playcation may vary between monthly competition periods. The prize applicable to the respective competition period will be communicated in the Uptrip App.

These Terms & Conditions apply to the September 2026 competition period unless expressly stated otherwise.

3. Eligibility

a) Persons who are at least 18 years of age at the time of participation and who are resident in a Member State of the European Union are eligible to participate.

b) Employees of the Lufthansa Group and their immediate family members are excluded from participation.

c) The Organizer reserves the right to exclude participants from participation for good cause. Any prizes or rewards already awarded may be reclaimed in such cases.

d) Participation is free of charge. No purchase of goods or services is required to participate in the Game or to receive a weekly card reward. Any costs incurred in connection with participation, in particular internet or mobile data charges, shall be borne by the participant.

4. Participation and Requirements

a) Participation takes place via the Uptrip App.

b) In order to participate, the participant must:

• be at least 18 years of age;

• be resident in a Member State of the European Union;

• have an Uptrip account and be logged into this account at the time of participation;

• participate during the applicable Promotion Period; and

• access and play the “Playcation” game through the designated campaign entry point in the Uptrip App.

c) Each participant may play the Game multiple times during the Promotion Period.

d) Each Uptrip account may participate in the monthly leaderboard only once. Where a participant plays multiple games, the participant's highest valid score achieved during the respective monthly Promotion Period will be used for the leaderboard.

e) Participation through multiple Uptrip accounts for the purpose of increasing a participant's chances of winning or obtaining additional rewards is not permitted.

f) By participating, the participant accepts these Terms & Conditions and confirms that they have read the applicable privacy notices.

5. Participation Process

a) The participant accesses “Playcation” through the designated campaign entry point in the Uptrip App.

b) Participation requires an Uptrip account. Participants who are not logged in must first log in or register for an Uptrip account.

c) The participant can then start the Playcation mini game.

d) During the Game, the participant can achieve a score based on their performance.

e) After completion of a game, the achieved score will be recorded for the participant.

f) Participants may replay the Game during the Promotion Period in order to improve their score.

g) The participant's highest valid score achieved during the respective monthly Promotion Period will determine their position on the Playcation leaderboard.

h) The score achieved in the Game affects only the participant's position on the leaderboard and their eligibility for the monthly leaderboard prize. It does not affect the participant's entitlement to the weekly card reward described in Section 6.

6. Weekly Uptrip Card Reward

a) Participants may receive one digital Uptrip card per week by playing Playcation.

b) The reward is a digital Uptrip card that is not classified as an “Original” card within the Uptrip App.

c) A participant becomes eligible for the weekly card reward after completing at least one valid game during the respective week.

d) The card reward is independent of the score achieved in the Game. No minimum score or particular level of skill is required.

e) Each participant may receive a maximum of one such card reward per week, irrespective of the number of games played during that week.

f) Playing the Game additional times during the same week does not create an entitlement to additional weekly card rewards.

g) The card will be credited directly to the participant's card inventory in the Uptrip App.

h) The specific card awarded is determined by the Organizer. Participants have no entitlement to select a particular card design.

i) The weekly card reward has no cash value and cannot be exchanged for cash or another reward.

j) Eligibility for the weekly card reward resets for each new campaign week during which Playcation is available.

7. Leaderboard

a) A leaderboard will be created for participants in Playcation based on the scores achieved during the respective monthly Promotion Period.

b) The participant with the highest valid score at the end of the Promotion Period will occupy first place on the leaderboard.

c) Only scores legitimately achieved through the intended use of the Game will be considered.

d) To reduce the identifiability of participants, the leaderboard will display only limited user information, such as the participant's first name and the initial of their last name.

e) Participants acknowledge that their leaderboard position may change throughout the Promotion Period as other participants achieve higher scores.

f) The leaderboard displayed during the Promotion Period is provisional. The final leaderboard will be determined after the end of the Promotion Period and after any necessary verification of scores and participant eligibility.

g) In the event that two or more participants achieve the same highest score, the participant who first achieved the respective score will be ranked higher.

8. Monthly Leaderboard Prize

For the September 2026 Promotion Period, the following main prize is available:

Main Prize

• 1 × Miles & More Frequent Traveller Status

The participant ranked first on the final valid leaderboard at the end of the September 2026 Promotion Period will receive the main prize.

The specific requirements, activation process, validity period, benefits and any other applicable terms and conditions for the Miles & More Frequent Traveller Status will be communicated to the winner as part of the prize notification or through Miles & More status communication.

The main prize for subsequent monthly Playcation competition periods may differ. The applicable prize will be communicated in the Uptrip App for the respective monthly competition period.

Participation in one monthly competition does not create an entitlement to participate in, or receive the prize of, another monthly competition.

9. Score Verification, Manipulation and Disqualification

a) The Organizer reserves the right to verify scores, participation data and other information relating to participation before confirming the final leaderboard and awarding a prize.

b) Only scores generated through the intended functionality of the Playcation game will be considered valid.

c) The use of bots, scripts, automated tools, modified clients, exploits or other methods intended to manipulate, automate, circumvent or otherwise interfere with the Game or its scoring system is prohibited.

d) Participation through multiple accounts or any other attempt to obtain additional weekly rewards or improve a participant's chances of winning contrary to these Terms & Conditions is prohibited.

e) The Organizer reserves the right to exclude a participant and invalidate individual scores or all scores of a participant if there is reasonable evidence of fraud, manipulation, cheating, technical exploitation or any other conduct contrary to these Terms & Conditions or the principle of fair participation.

f) Disqualified participants lose any entitlement to the monthly leaderboard prize and may also lose entitlement to weekly card rewards obtained as a result of prohibited conduct.

g) Technical errors, display errors, system malfunctions, unintended game behaviour or incorrect leaderboard information do not in themselves create an entitlement to a prize or reward.

h) The Organizer's determination of the final valid leaderboard shall be decisive, subject to applicable law.

10. Prize Notification and Fulfilment

a) Following the end of the Promotion Period and verification of the final leaderboard, the winner of the monthly main prize will be informed through the Uptrip App and/or by email.

b) The Organizer may request information reasonably necessary to verify the winner's eligibility and fulfil the prize.

c) The September 2026 Frequent Traveller Status prize may take up to ten days after the end of the Promotion Period to be fulfilled.

d) Where fulfilment requires a Miles & More service card number or other account information, the winner is responsible for ensuring that the information associated with their Uptrip and Miles & More accounts is complete and correct.

e) If the winner cannot be contacted, does not provide information required for prize fulfilment within a reasonable period specified by the Organizer, or is subsequently found not to meet the eligibility requirements, the prize claim may be forfeited.

f) In such a case, the Organizer reserves the right to award the prize to the next eligible participant on the final leaderboard.

11. Prize and Reward Conditions

a) Unless expressly stated otherwise, prizes are personal and non-transferable.

b) Prizes and weekly card rewards cannot be paid out in cash or exchanged.

c) Resale or commercial use of prizes is prohibited.

d) The Organizer reserves the right to replace a prize with a prize of equal value if the originally specified prize is unavailable for reasons beyond the Organizer's reasonable control.

e) Any additional terms and conditions applicable to the respective prize remain unaffected.

f) Receiving a weekly Uptrip card reward does not affect a participant's eligibility to win the monthly leaderboard prize.

g) Winning the monthly leaderboard prize does not affect any weekly card rewards legitimately received during the Promotion Period.

12. Data Protection

Miles & More processes personal data exclusively for the purpose of conducting the campaign, operating the leaderboard, verifying participation and administering prizes and rewards.

This may include, in particular:

• first name;

• last name;

• email address;

• Uptrip user ID and Miles & More service card number;

• game participation information;

• scores achieved;

• leaderboard position; and

• information relating to prizes or rewards received.

For the purpose of displaying the Playcation leaderboard, only limited information about participants will be displayed publicly within the Uptrip App. This may include the participant's first name and the initial of their last name.

Where necessary for fulfilment, personal data may be transferred to service providers appointed to handle prize administration or fulfilment.

Personal data will only be transferred and processed to the extent necessary to conduct the campaign and fully administer the respective prize.

The legal basis for the processing of personal data shall be determined in accordance with the applicable data protection laws.

Further information regarding the processing of personal data and the rights of participants can be found in the applicable Uptrip privacy notices.

13. Amendments and Termination

Miles & More reserves the right to amend these Terms & Conditions where necessary.

Should any provision of these Terms & Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

Miles & More further reserves the right to suspend, modify or terminate the campaign at any time if circumstances beyond its reasonable control make this necessary or if the proper conduct of the campaign can otherwise not be guaranteed.

Where reasonably possible, changes will not affect prizes or rewards that participants have already validly earned prior to such amendment, suspension or termination.

14. Liability

Miles & More shall only be liable for damages arising in connection with participation in the campaign in cases of intent or gross negligence.

This limitation of liability shall not apply to liability for injury to life, body or health or to liability arising from the breach of essential contractual obligations.

15. Miscellaneous

These Terms & Conditions shall be governed exclusively by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

Legal recourse is excluded.

Any taxes arising in connection with a prize shall be the sole responsibility of the winner and must be declared to the competent tax authorities where applicable.

For questions regarding Playcation or these Terms & Conditions, participants may contact Uptrip customer support through the contact options provided in the Uptrip App.