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1. Organizer
Miles & More GmbH, MAC Main Airport Center, Unterschweinstiege 8, 60549 Frankfurt/Main, Germany (hereinafter referred to as "Organizer" or "MMG"), is organizing the “Haunted Mixer” Halloween campaign (hereinafter "Campaign") exclusively within the Uptrip app (hereinafter "App" or "Uptrip") from 27 October 2025 (11:00 local time) to 5 November 2025 (23:59 local time).
Apple Inc. and Google Inc. are neither the organizers nor sponsors of this campaign.
2. Eligibility and Participation Process
Participation is open to all natural persons residing in Germany who are at least 18 years old at the time of participation and have a user account in the Uptrip app.
Employees of the Lufthansa Group and their relatives are excluded from participation.
Participation requires:
Logging into the Uptrip app during the campaign period
Using the Mixer feature one time for free between 27 October and 5 November 2025. Here four cards need to be added to the feature to receive four random cards which users can choose two from to keep. For the free mix users can add originals just as non-original cards.
Each user receives one free mix during the campaign period. This mix is free of charge. Additional mixes are possible according to standard app rules and pricing. However they are not taking part in the raffle.
A participation is considered valid when:
The user initiates the Mixer during the campaign window
The user receives a Haunted Card (drop is random and not guaranteed)
3. Prizes and Distribution
Main Prize:
Users who receive at least one “Haunted” card from the Mixer during the campaign period can redeem the “Haunted Halloween” collection for a FTL Frequent Traveller Status.
There are 5 different Haunted card designs, but any single Haunted card qualifies for redemption.
A total of 5 redemptions for FTL Status are available and will be distributed on a first come, first served basis.
Haunted Cards:
Haunted Cards appear as regular Uptrip cards but feature unique Halloween-themed designs.
They are randomly assigned as a surprise replacement in one of the four Mixer output slots.
The drop is not guaranteed per mix.
Redemption:
Users can redeem the Haunted Halloween collection directly in the app until 7 November 2025 at 12:00 local time.
Redemption requires possession of at least one Haunted Card.
Users who redeem successfully will be contacted and their FTL Status will be activated afterward.
In order to redeem the reward users need a valid Miles & More account with the Miles & More number provided via the Uptrip app.
4. Data Protection
MMG processes personal data solely for the purpose of conducting and managing the campaign. The following data is collected: name, email address, Miles & More number, nickname or initials, redemption data, and prize status.
Legal basis: Article 6(1)(b) GDPR (contract performance). Data will be deleted once the purpose has been fulfilled, unless legal or statutory retention obligations apply. Further information on your rights under the GDPR and on the processing of your personal data within the scope of using the Uptrip app can be found at www.uptrip.app.
For data protection inquiries, please contact: support@uptrip.app or by post to:
Miles & More GmbH, MAC Main Airport Center, Unterschweinstiege 8, 60549 Frankfurt/Main, Germany.
5. Legal Provisions and Liability
MMG reserves the right to exclude participants for valid reasons (e.g., manipulation, violation of terms). Prizes may be revoked retrospectively in such cases.
MMG may terminate or adjust the campaign at any time for good cause (e.g., technical issues, legal requirements).
MMG is only liable for damages caused by intent or gross negligence. No liability is assumed for technical failures. Liability for injury to life, body, or health remains unaffected. The above exclusions of liability do not apply in the event of negligent breach of obligations essential for the proper execution of the contract, the breach of which jeopardizes the achievement of the contract's purpose and on whose compliance the participant regularly relies. In such cases, the Organizer is only liable for foreseeable, contract-typical damages.
Redemptions are awarded without legal entitlement. Legal recourse is excluded.
6. Final Provisions
These Terms & Conditions and the legal relationship between participants and MMG are governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods. Legal recourse is excluded.
Winnings from this competition may be subject to income tax; any taxes are the sole responsibility of the winners and must be declared to the competent tax authority.
