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1. Organizer
Lufthansa Innovation Hub GmbH, Brunnenstraße 19-21, 10119 Berlin, Germany (hereinafter referred to as "LIH"), is organizing a competition (hereinafter referred to as "Competition") in the Uptrip App (hereinafter referred to as "App" or "Uptrip") during the specified period. LIH is the sole organizer of the competition.
2. Promotion Period and Participation
The period during which the competition is organized begins on December 24, 2024 (12:00 CET) and ends on December 26, 2024 (23:59 CET).
3. Eligibility, Implementation, and Processing
a. Participation is open to all Uptrip users who have reached the age of 18 at the time of participation and are residents of the European Union, provided they are not excluded in accordance with these terms and conditions or by LIH.
b. Employees of the Lufthansa Group and their relatives are excluded from participation.
c. LIH reserves the right to exclude individual participants for legitimate reasons. In such cases, winnings may be subsequently withdrawn and reclaimed.
d. Participation in the competition is free of charge. The chance of winning and participation are independent of the purchase of goods or services. Participants must bear their own user costs, such as internet or mobile connection fees, for participating.
e. Participation in the competition is carried out by clicking the "Receive Gift" button in the giveaway banner in the Uptrip App and subsequently confirming participation by clicking on the gift screen. Each user may only participate in the giveaway once.
The winners will be determined as follows:
Three time points will be randomly and automatically determined in advance by software. These time points are not known to participants or LIH employees.
The first user to participate after one of the predefined time points will win the corresponding grand prize. If multiple users confirm their participation within the same second, the winner will be chosen among them using a certified, revision-proof random generator.
f. In the event of a technical error or manipulation, LIH reserves the right to repeat the giveaway for the relevant period. Legal recourse is excluded, even in such cases.
g. By participating in the competition, participants accept these conditions of participation and confirm that they have read the data protection information. Each person can participate in the competition with a maximum of five (5) entries.
4. Prizes
One €500 voucher, redeemable at Lufthansa.com, will be raffled off at each of the predetermined time points mentioned in section 3(e). There is no entitlement to any other prize.
The prize cannot be exchanged or substituted for cash, either in full or in part. Prize claims are non-transferable to other natural persons.
In the unlikely event of the unavailability of the prize, LIH reserves the right to replace it at its own discretion with a prize of equal or greater value.
All participants who do not win the grand prize will receive two virtual collector's cards in the Uptrip App.
5. Data Protection
LIH, as the organizer of the competition, processes personal data to carry out and manage the competition. LIH collects the following personal data from users: name, first name, date of birth, Miles & More service card number, and email address.
The legal basis for the processing is the performance of a contract under Art. 6(1)(b) GDPR. Your personal data will be deleted as soon as they are no longer required for the stated purposes. However, LIH may retain your data until the expiry of statutory retention obligations and periods stipulated by regulatory authorities, which may arise from the German Commercial Code or the German Tax Code and generally range from six to ten years. Additionally, data may be retained for up to 30 years to assert, exercise, or defend legal claims. After these periods, the data will be routinely deleted.
As a data subject, you may exercise the following rights under the applicable legal conditions: Right of access (Art. 15 GDPR), right to rectification (Art. 16 GDPR), right to erasure ("right to be forgotten", Art. 17 GDPR), right to restriction of processing (Art. 18 GDPR), right to data portability (Art. 20 GDPR), right to object (Art. 21 GDPR), right to object (Art. 21 GDPR): You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you, which is based on Art. 6(1)(e) or (f) GDPR.
We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
To exercise your rights, please use our "GDPR information request" contact form at https://www.uptrip.app/contact. To process your request and verify your identity, we may process your personal data pursuant to Art. 6(1)(c) GDPR.
You also have the right to lodge a complaint with a supervisory authority under Art. 77 GDPR in conjunction with §19 BDSG.
If you have questions about data protection, please contact the Group Data Protection Officer via post at Uptrip, Lufthansa Innovation Hub GmbH, Brunnenstraße 19-21, 10119 Berlin, Germany, or by email at support@uptrip.app. For information on the use of your data as a user of the Uptrip App or website, please visit https://www.uptrip.app.
6. Changes to the Conditions of Participation and Termination of the Competition
LIH reserves the right to change these conditions of participation at any time. If individual provisions of these conditions become invalid, the validity of the remaining conditions remains unaffected.
LIH also reserves the right to terminate or interrupt the competition at any time without prior notice, particularly for reasons that would disrupt or prevent the competition from running as planned.
7. Limitations of Liability
LIH is not liable for damages arising, for example, from errors, delays, or interruptions in the use of the website; failures in transmission; malfunctions of technical equipment or services; incorrect content; loss or deletion of data; viruses; or other causes during participation, unless such damages are caused by LIH intentionally or through gross negligence.
The above exclusions of liability do not apply in cases of injury to life, body, or health. They also do not apply in cases of negligent breach of obligations essential to the contract, where such breach jeopardizes the purpose of the contract and where participants regularly rely on such obligations; in these cases, LIH is only liable for foreseeable, contract-typical damage.
LIH cannot guarantee the availability of the competition at all times.
8. Other
These conditions of participation and the legal relationship between the participants and LIH are governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods.
Legal recourse is excluded.
Please note that prizes won in this competition may be subject to income tax. Any taxes on winnings are the sole responsibility of the winner and must be paid to the relevant tax authority.
